Selling the product : the lessons of investigation.

Vol. 1 : Sessions 1-5, 4-5 Nov. 1991; v. 2 : Sessions 6-9, 6 Nov. 1991; v. 3 : Sessions 10-13, 7 Nov. 1991

Vol. 1:Selling the product: the lessons of investigation -- The investigators' view -- Selling the product of the Human Factors Investigation -- A report on the Transportation Safety Board of Canada occurence classification and response system -- The regulators' view -- Preventing the next accident: the role of the regulator in accident investigation -- Safety recomendations: the product is accident prevention! -- Investigation: operators perspective -- Blame as a roadblock to learning the lessons of accident investigation -- Identifying the latent causes of aircraft accidents before and after the event -- Does cockpit management training reduce aircrew error? -- Vol. 2: Early experiences with flight recorders in the United States -- Modern accident investigation and flight recorders -- Recorders for performance monitoring -- Solid state flight recorders: evolution or revolution? -- UK Accidents Investigation Branch recorder replay and analysis facility -- Solid state flight data recorder and its support equipment -- Helicopter combined flight recording and health and usage monitoring systems -- Data compression relative to data recovery in the F1000 solid state flight data recorder -- Vol. 3: Survival factors investigation of Avianca Flight 052 -- 737-400 at Kegworth on 8 January 1989: surviving the crash -- The process of implementing cabin configuration recomendations following the Manchester B737 accident (1985) -- CRM boomerang: benefit or bust? -- Down with probable cause -- Communication: a contributing factor -- Repetition in airworthiness accidents: a regulators view -- The TSB Canada approach to 'selling the safety product'