Basic skills in decisionmaking and problem solving: student manual.

Handbook, Manual

The role of emergency program managers in the decision making and problem solving process -- The decisionmaking and problem solving process -- Decision making and the Groupthink phenomenon -- Applying what you have learned

The quality and speed with which an emergency program manager makes a decision or solves a problem can have a direct and immediate bearing on saving lives, preventing injury, and protecting property. Decision making and problem solving are among the most critical functions of emergency program management. If you develop decision making and problem solving skills and implement them in consideration of current policy, you will frame responses appropriate to the circumstances. As a member of the emergency team the student must use the right data, appropriate analytical tools, previous experience, knowledge of the community and a good deal of common sense