Risk and crisis management in the public sector / Lynn T. Drennan and Allan McConnell.

Includes bibliographical references and index.

1. The nature of risk and crisis -- 2. Drivers for risk and crisis management -- 3. Assessing risks -- 4. Responding to risk -- 5. Contingency planning and crisis preparedness -- 6. Managing the acute phase of crisis -- 7. After the crisis : holding decision-makers to account and learning from failure -- 8. Risk and crisis management in a global world -- Managing risk in public service organizations : a case study -- Crisis management : a personal account / Ed van Thijn.

"This innovative text aims to provide its readers with the knowledge and skills necessary to assess and treat risks arising in public sector organizations. It also addresses the steps involved in preparing for and dealing with crisis, and how valuable lessons can be learned in the aftermath of such events. It does so with a heavy dose of realism. Crisis managers are enabled and constrained by a host of political, organizational, economic, cultural and logistical barriers." "Examples are drawn from a range of public sector organizations in Europe and Australasia, with both the UK and AS/NZW risk management standards forming the basis for understanding and implementing the risk management process."--BOOK JACKET.