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Risk issues and crisis management : a casebook of best practice / Michael Regester & Judy Larkin.

By: Contributor(s): Material type: TextTextSeries: PR in practice seriesPublication details: London ; Sterling, VA : Kogan Page, 2005.Edition: 3rd edDescription: xvi, 236 p. : ill. ; 24 cmISBN:
  • 0749443820
Subject(s): DDC classification:
  • 658.4/056 22
LOC classification:
  • HD59.5 .R44 2005
Contents:
1. Outside-in thinking -- 2. Issues management defined -- 3. Planning an issues management programme - an issues management model -- 4. CSR : the new moral code for doing business -- 5. An issue ignored is a crisis ensured -- 6. Implementing an issues management programme -- 7. So it hits the fan - now what? -- 8. Perception is the reality -- 9. The media in crisis situations -- 10. The legal perspective -- 11. Planning for the unexpected -- 12. Crisis communications management.
Review: "Written in a practical, lucid and easy-to-follow style, Risk Issues and Crisis Management shows how issues and crises can be handled successfully and effectively with minimum damage and disruption."--BOOK JACKET.
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Item type Current library Collection Call number Status Date due Barcode
Books Books Australian Emergency Management Library BOOK 658.4056 REG (Browse shelf(Opens below)) Available 900178189

"CIPR, Chartered Institute of Public Relations."

Includes bibliographical references (p. 223-225) and index.

1. Outside-in thinking -- 2. Issues management defined -- 3. Planning an issues management programme - an issues management model -- 4. CSR : the new moral code for doing business -- 5. An issue ignored is a crisis ensured -- 6. Implementing an issues management programme -- 7. So it hits the fan - now what? -- 8. Perception is the reality -- 9. The media in crisis situations -- 10. The legal perspective -- 11. Planning for the unexpected -- 12. Crisis communications management.

"Written in a practical, lucid and easy-to-follow style, Risk Issues and Crisis Management shows how issues and crises can be handled successfully and effectively with minimum damage and disruption."--BOOK JACKET.

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