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The knowledge management toolkit : orchestrating IT, strategy, and knowledge platforms.

By: Contributor(s): Material type: TextTextPublication details: Upper Saddle River, N.J. : Prentice Hall PTR, 2002.Edition: 2nd edDescription: xxvii, 383 p. : ill. +1 computer laser optical disc (4 3/4 in.)ISBN:
  • 0130009224X
Subject(s): DDC classification:
  • 658.4038 21
Partial contents:
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Holdings
Item type Current library Collection Call number Status Date due Barcode
Books Books Australian Emergency Management Library BOOK 658.4038 TIW (Browse shelf(Opens below)) Available 900080194

Includes bibliographical references and index.

Part I. The rubber meets the road -- Part II. The road ahead: implementing knowledge management -- Part IIA. The first phase: infrastructural evaluation and leverage -- Part IIB. The second phase: KM system analysis, design, and development -- Part IIC. The third phase: KMS deployment -- Part IID. The final phase and beyond: measuring ROI and performance -- Part III. Side roads: appendices.

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