Managing emotions, intimacy and relationships in a volunteer search and rescue group.

Reprinted from Journal of contemporary ethnography, 2001, v. 30, no. 2; pp.131-179

Examines interpersonal emotion management during crisis situations. Illustrates how rescuers managed victim's and families' intense emotions during searches and rescues, which led them to form unusually rapid and intimate bonds with these strangers. After the rescues, some victims and families sustained the relationship with rescuers, repaying them with monetary donations and emotions like gratitude, while others terminated the relationship altogether. Concludes by discussing the effects of interpersonal emotional management on victims' and families' selves and on their relationship with rescuers.