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A guide to effective community engagement / Community Engagement Unit, Strategic and Executive Services.

Material type: TextTextDDC classification:
  • 354.27909943 22
Review: This guide provides emergency services staff with advice and guidelines on effective community engagement and consultation practices. Presented in two chapters, the first chapter defines the principles of community engagement, with the second chapter featuring resources for operational managers in proposing service delivery initiatives to improve their internal consultation and approval processes. While this guide will provide emergency services staff with important guidelines and tools for community engagement and consultation, it should be note that the process needs to remain flexible, and requires tailoring to the specific initiative and needs of the community and stakeholders involved.
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This guide provides emergency services staff with advice and guidelines on effective community engagement and consultation practices. Presented in two chapters, the first chapter defines the principles of community engagement, with the second chapter featuring resources for operational managers in proposing service delivery initiatives to improve their internal consultation and approval processes. While this guide will provide emergency services staff with important guidelines and tools for community engagement and consultation, it should be note that the process needs to remain flexible, and requires tailoring to the specific initiative and needs of the community and stakeholders involved.

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