Information technology and coordination : [book] lessons from the World Trade Center response / Sharon S. Dawes.

By:

Dawes, Sharon S

Material type: Text

TextPublication details: New York : Centre for Technology in Government, 2004.Description: 36 p. ; 30 cmDDC classification:

363.3497/8/0285 22

Partial contents:

Contents : Executive summary -- Introduction -- Chapter 1. Information needs -- Chapter 2. Findings and lessons learned -- Chapter 3. Prospects and recommendations for the future -- Appendix.

Review: The World Trade Centre (WTC) crisis offers important lessons for public officials, civic-minded individuals, and organizational leaders. Throughout the WTC response and recovery, suprising problems and little known capabilities combined to present organizations with both unfamiliar challenges and opportunities for ingenious solutions. This study looks at the World Trade Center through the lens of Information Technology and the people and organizations who used them to address a massive urban emergency.

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	Australian Emergency Management Library	BOOK	363.349780285 DAW (Browse shelf(Opens below))	Available		900099062

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Contents : Executive summary -- Introduction -- Chapter 1. Information needs -- Chapter 2. Findings and lessons learned -- Chapter 3. Prospects and recommendations for the future -- Appendix.

The World Trade Centre (WTC) crisis offers important lessons for public officials, civic-minded individuals, and organizational leaders. Throughout the WTC response and recovery, suprising problems and little known capabilities combined to present organizations with both unfamiliar challenges and opportunities for ingenious solutions. This study looks at the World Trade Center through the lens of Information Technology and the people and organizations who used them to address a massive urban emergency.

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