Complexity in urban crisis management : Amsterdam's response to the Bijlmer air disaster.

Publication of the Crisis Research Center of the Joint Program of Public Administration of the University of Leiden and Erasmus University

A major air crash destroyed a large number of flats in a densely populated suburb in Amsterdam on Sunday 4 October, 1992, and highlighted the dangers of airports in the vicinity of urban centres. This book provides a minute-by-minute account, analysis and evaluation of how local authorities responded to the disaster that took place in Bijlmer area of Amsterdam. It shows how the impact of such an event extends beyond the immediate demands of disaster response and that the political, mangerial and social challenges that ensue require a highly complex form of crisis management