qldfloods and @QPSMedia : crisis communication on Twitter in the 2011 South East Queensland floods

By:

Bruns, Alex

Contributor(s):

Material type: Text

TextPublication details: Kelvin Grove, Qld : Queensland University of Technology, 2012Description: 57 p. ; 30 cmSubject(s):

DDC classification:

384.33 22

Online resources:

Click here to access online

Summary: Social media, including Facebook and Twitter played an important role in crisis communication at the height of the 2011 South East Queensland floods crisis (10-16 January). This report examines the role of the short-messaging system Twitter in dissemination and sharing crisis information and updates from the state and local authorities as well as everyday citizens. In this report the overall use of Twitter is assessed, as well as the that of the most important emergency account, the Queensland Police's @QPSMedia account.

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	Australian Emergency Management Library	BOOK	384.33 BRU (Browse shelf(Opens below))	Available		900112533

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Previous				No cover image available No cover image available	No cover image available No cover image available	No cover image available No cover image available		Next
Previous	384.14 BAS A Basic guide to disaster communications.	384.3 INT The Internet under crisis conditions : learning from September 11.	384.3 WHI Social media, crisis communication, and emergency management : leveraging Web 2.0 technologies /	384.33 BRU qldfloods and @QPSMedia : crisis communication on Twitter in the 2011 South East Queensland floods	384.33 MCG Newsbug : multi-channel public emergency messaging system /	384.5 EME Emergency alert	384.5 EME Emergency and disaster relief : ITU-R special supplement /	Next

12#77318DOC

Social media, including Facebook and Twitter played an important role in crisis communication at the height of the 2011 South East Queensland floods crisis (10-16 January). This report examines the role of the short-messaging system Twitter in dissemination and sharing crisis information and updates from the state and local authorities as well as everyday citizens. In this report the overall use of Twitter is assessed, as well as the that of the most important emergency account, the Queensland Police's @QPSMedia account.

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