KM challenge 2002 : advanced models of knowledge management : practical approaches for implementation / conference chair and organiser Tim Kannegieter ; editor Greg Timbrell.

Keynote speech / Dorothy Leonard Resolving the knowledge management paradox : balancing the mild, the wild and the crazy / Greg Marsh & Martin Burke It's about time! : a holistic knowledge management model for managing an organisation's external affairs / Adrian Farrell 'Big' knowledge management : the case for KM strategy development / Kate Andrews -- The future of knowledge work : collaboration at Microsoft / Cherylann Edwards Keynote speech / Edward Swanstrom Focusing on cultural aspects of KM / Tracey Dalitz Creating a knowledge organisation through cultural transformation : rethinking the paradigm / Neil Bechervaise, Scott Bourke & Micheal Shepard Supporting knowledge work practices : a task-based framework for knowledge management systems / Frada Burnstein & Henry Linger Strategy realisation through knowledge and project management / Yvonne Butler Keynote speech / Partick Callioni -- "And now for Round 3" : re-inventing knowledge management at PwC Consulting / Petar Bielovich Working smarter by using APQC KM framework to realise a business knowledge repository / Kersti Nogeste Bringing campfires together : building a knowledge sharing culture in a professional services firm / Cris Townley Knowledge structures in the health system : problems and opportunities / Gray Southon Where business process meets business practice / Laurence Lock Lee -- The new literacy : a human dimension of knowledge management / Sue Halbwirth, Maureen Henninger & Jan Houghton -- The knowledge economy, knowledge-based business and knowledge management : examining the business models of the new economy / Thomas Clarke Knowledge management in the knowledge industry : the challenge for universities / Kate Crawford & Helen Hasan Keynote speech / Dave Snowden.

"Looking to develop [the knowledge management (KM)] community further, to bring the members face-to-face, to discuss, debate and develop concepts, Standards Australia initiated the KM Challenge conference. The conference invited papers from the KM community that were practical and innovative, asking for tools and techniques to help organisations improve their management of knowledge. Sixteen Australian papers are included in the conference proceedings covering an array of different approaches, techniques, stories and concepts. Some of the concepts and approaches are of international standard; others have some way to go. There is a mixture of stories, practical approaches, down-to-earth advice combined with new concepts, developing ideas and untested methods." --p. 3.