Designing knowledge management architecture : how to implement successful knowledge management programs / Archana Shukla, R. Srinivasan.
Material type: TextPublication details: New Delhi ; Thousand Oaks, CA : Response Books, 2002.Description: 153 p. : ill. ; 22 cmISBN:- 0761996354
Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Books | Australian Emergency Management Library | BOOK | 658.4038 SHU (Browse shelf(Opens below)) | Available | 010337659 |
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Includes bibliographical references (p. [144]-146) and index.
Ch. 1. Introduction -- Ch. 2. Conceptualization -- Ch. 3. KM implementation in India : case studies -- Ch. 4. Formulating a knowledge management strategy -- Ch. 5. Implementing a knowledge management program -- Ch. 6. Critical success factors in KM implementation.
"This book focuses on how organisations can both develop and sustain competitive advantage by managing knowledge. It lucidly spells out the major issues and critical factors involved in the implementation of a successful knowledge management program." -- BOOK JACKET.
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