Executive development program 1999.

"Conducted jointly with the Australian Institute of Police Management"--Cover

Cover title

Taking it to the streets: career and professional enhancement through community education -- Stakeholder consultation: a strategy for change -- Fire service delivery: you don't always get what you pay for -- Attendance 2000: whose responsible -- Top performers: performance management in volunteer fire brigades -- Guaranteed service delivery -- Fire fighter 1st class: meeting the needs of the Milwaukee Fire Department -- Managing brigades into the future: a virtual reality -- Crash, spill and burn: who's paying -- Machiavellian risk management -- The absence of local community emergency planning and risk management: an invite for disaster -- Technology: are we there yet? -- From evidence to liability (achieving efficiency in handling exhibits) -- Enrich and enliven: satisfying the dissatisfied -- People, change, management and people -- The NSW Fire Brigades and accountability: a beginning -- Community safety integration: a strategic option? -- Training strategies: centralised, decentralised or externalised -- Managing our improvement: improving our management: upskilling our managers in the fire service -- Fire brigades and the built environment: a total fire safety system -- Saving lives is a team effort: a strategic partnership approach to the development of community emergency response teams in rural Victoria -- One small step: volunteers and career firefighters working in harmony