Leveraging communities of practice for strategic advantage / Hubert Saint-Onge, Debra Wallace.

Includes bibliographical references and index.

Pt. I. Setting the Context for Communities of Practice -- Ch. 1. Increasing Capabilities in the Knowledge-Driven Organization -- Ch. 2. Communities of Practice: High-Trust Vessels for Increasing Capabilities -- Ch. 3. Situating Communities of Practice in a Strategic Context -- Ch. 4. A Blueprint for Building Communities of Practice -- Pt. II. Building Communities of Practice in a Strategic Context -- Ch. 5. Community Development Process Model Overview -- Ch. 6. Phase I: Community Design and Launch -- Ch. 7. Phase II: Community Implementation and Growth -- Ch. 8. Establishing Community Value: Measurement and Reflection -- Pt. III. Creating Communities: A Course of Action -- Ch. 9. Community Design and Launch: Illustration of Activities -- Ch. 10. Community Implementation and Growth: Illustration of Activities -- Ch. 11. Communities as Catalysts for Change -- App. Community Development: Quick-Start Toolkit.