Community recovery procedural manual and resource kit / prepared by Community Recovery, ACT Dept. of Disability, Housing and Community Services.

Includes bibliography.

Section 1: Introduction -- What is recovery? -- Emergency arrangements in the ACT and nationally -- Section 2: Planning and processes -- What happens when an emergency occurs? -- Types of centres following an emergency -- Activation process -- Deciding to open an evacuation centre -- Getting the centre up and running -- What happens in an evacuation centre? -- Financial assistance (ACT Government) -- Accommodation services -- Financial services (Australian Government) -- Section 3: Staff, roles and responsibilities -- A guide for community recovery network staff -- Roles and responsibilities of participating agencies -- Section 4: Working with people -- Culturally and Linguistically Diverse (CALD) Groups -- Working with vulnerable population groups -- Personal support and counselling -- Outreach: home visits, at disaster sites and at community events -- The role of media and communications in recovery -- Section 5: Longer term recovery -- Setting up recovery centres and assistance centres -- Guidelines for the establishment of assistance and recovery centres -- What happens in recovery centres? -- Appeals and donations -- Section 6: Resource kit.