Building an enterprise-wide business continuity program / Kelley Okolita.

Includes index.

Ch. 1. Where It All Began from Someone Who Was There -- Ch. 2. Selling the Program -- Ch. 3. Project Initiation and Management -- Ch. 4. Your Planning Team and Your Vital Records Program -- Ch. 5. Risk Evaluation and Control -- Ch. 6. Business Impact Analysis -- Ch. 7. Resource Requirements -- Ch. 8. Recovery Strategies -- Ch. 9. Documenting the Plan -- Ch. 10. Training and Awareness Programs -- Ch. 11. Testing the Recovery Plan -- Ch. 12. Coordinating with Public Agencies -- Ch. 13. Crisis Management/Event Management -- Ch. 14. Crisis Communications -- Ch. 15. Pandemic Planning -- Ch. 16. Life Safety -- Ch. 17. Transitioning from Project to Program -- Ch. 18. Industry Certifications and Professionalization -- Ch. 19. Disaster Planning at Home -- Ch. 20. The Regulatory Environment -- Ch. 21. Tools, Software, Recovery Contracts, Consultants and Other Matters -- Ch. 22. Summary and Lessons Learned from Real Events -- App. A. Sample Business-Resumption Plan.