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Recruitment and retention of volunteers in a local SES unit / Peter Willmott.

By: Material type: TextTextLanguage: English Publication details: 2008.Description: 21 p. ; 30 cmDDC classification:
  • 361.37 22
Review: This research paper is on emergency services recruitment and retention of volunteers in a local SES unit. It finds that most people join with a prior knowledge of the emergency services, and leave due to increased work or family commitments, rather than disillusionment or interpersonal issues. The study demonstrates that a volunteer's personal needs must be met at the local unit, and that the successful unit demonstrates that it is focused on its role in the community and separates political issues with external groups or the greater organisation from unit life. It shows that members are loyal to the unit first, and are prepared to overlook organisational or equipment shortcomings if there is a strong, positive unit culture.
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Presented as a research project for the Graduate Certificate in Emergency Management, Emergency Management Australia.

Includes bibliographical references.

This research paper is on emergency services recruitment and retention of volunteers in a local SES unit. It finds that most people join with a prior knowledge of the emergency services, and leave due to increased work or family commitments, rather than disillusionment or interpersonal issues. The study demonstrates that a volunteer's personal needs must be met at the local unit, and that the successful unit demonstrates that it is focused on its role in the community and separates political issues with external groups or the greater organisation from unit life. It shows that members are loyal to the unit first, and are prepared to overlook organisational or equipment shortcomings if there is a strong, positive unit culture.

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