Managing the unexpected : resilient performance in an age of uncertainty / Karl E. Weick, Kathleen M. Sutcliffe.

By:

Weick, Karl E

Contributor(s):

Sutcliffe, Kathleen M, 1950-

Material type:

Computer filePublication details: San Francisco : Jossey-Bass, c2007.Edition: 2nd edDescription: xii, 194 p. : ill., map ; 24 cmISBN:

9780787996499 (cloth)

Subject(s):

DDC classification:

658.4/056 22

LOC classification:

HD49 .W45 2007

Online resources:

Available online to registered users

Partial contents:

1.Managing the Unexpected: What Business Can Learn from High-Reliability Organizations. - - 2. Expectations and Mindfulness. - - 3.The Three Principles of Anticipation. - - 4.Principles of Containment. - -5. Assessing Your Capabilities for Resilient Performance.6.Organizational Culture: Institutionalizing Mindfulness.7.How to Manage Mindfully.

Review: "Managing the Unexpected is a guide for learning the hard-won lessons of high reliability organizations that are able to manage unexpected threats and bounce back in a stronger position to tackle future challenges."--BOOK JACKET.

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	Australian Emergency Management Library	BOOK	658.4056 MAN (Browse shelf(Opens below))	Available		900187396

Formerly CIP. Uk

Previous ed.: 2001.

Includes bibliographical references (p. 161-185) and index.

"Managing the Unexpected is a guide for learning the hard-won lessons of high reliability organizations that are able to manage unexpected threats and bounce back in a stronger position to tackle future challenges."--BOOK JACKET.

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