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Harvard business review on crisis management.

Material type: TextTextSeries: The Harvard business review paperback seriesPublication details: Boston : Harvard Business School Press, c2000.Description: v, 252 p. : ill. ; 21 cmISBN:
  • 0585232156 (electronic bk.) :
Other title:
  • Crisis management
DDC classification:
  • 658.4/056 21
LOC classification:
  • HD49 .H37 2000eb
Contents:
Managing the crisis you tried to prevent / Norman R. Augustine -- When an executive defects / Anurag Sharma and Idalene F. Kesner -- A strategic approach to managing product recalls / N. Craig Smith, Robert J. Thomas, and John A. Quelch / Right away and all at once: how we saved Continental / Greg Brenneman -- Media policy--what media policy? / Sandi Sonnenfeld -- After the layoffs, what next? / Suzy Wetlaufer -- Leadership when there is no one to ask: an interview with Eni's Franco Bernabè / Linda Hill and Suzy Wetlaufer -- Lincoln Electric's harsh lessons from international expansion / Donald F. Hastings.
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Includes bibliographical references and index.

Managing the crisis you tried to prevent / Norman R. Augustine -- When an executive defects / Anurag Sharma and Idalene F. Kesner -- A strategic approach to managing product recalls / N. Craig Smith, Robert J. Thomas, and John A. Quelch / Right away and all at once: how we saved Continental / Greg Brenneman -- Media policy--what media policy? / Sandi Sonnenfeld -- After the layoffs, what next? / Suzy Wetlaufer -- Leadership when there is no one to ask: an interview with Eni's Franco Bernabè / Linda Hill and Suzy Wetlaufer -- Lincoln Electric's harsh lessons from international expansion / Donald F. Hastings.

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