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The Challenger launch decision : risky technology, culture, and deviance at NASA / Diane Vaughan.

By: Material type: TextTextPublication details: Chicago : University of Chicago Press, 1996.Description: xv, 575 p. : ill. ; 24 cmISBN:
  • 0226851753
DDC classification:
  • 363.12465 20
Contents:
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Includes bibliographical references (p. 533-550) and index.

1. The Eve of the Launch -- 2. Learning Culture, Revising History -- 3. Risk, Work Group Culture, and the Normalization of Deviance -- 4. The Normalization of Deviance, 1981-1984 -- 5. The Normalization of Deviance, 1985 -- 6. The Culture of Production -- 7. Structural Secrecy -- 8. The Eve of the Launch Revisited -- 9. Conformity and Tragedy -- 10. Lessons Learned -- Appendix A Cost/Safety Trade-Offs? Scrapping the Escape Rockets and the SRB Contract Award Decision -- Appendix B Supporting Charts and Documents -- Appendix C On Theory Elaboration, Organizations, and Historical Ethnography.

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