Crisis management reference book.

Material type: Text

TextPublication details: [Chicago, Ill. : The Foundation], c1994Description: 100 p. : illISBN:

1883904137 (pbk)

Contents:

Subject: Designed to be a useful tool in developing and operating a foodservice crisis management program. Using the reference book will help you to do the following: Review the nature and scope of crisis management; Asses your operation; Develop, implement, and evaluate an overall crisis management program; Establish specific plans for the crises that may affect your operation. Easy-to-use background information, guidelines, and step-by-step procedures are included. The book is organized to be useful for a wide range of readers

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	Australian Emergency Management Library	BOOK	F658.4012 CRI (Browse shelf(Opens below))	Available		900050519

Bibliography: p. 95-96

Includes index

Introduction -- The law and your responsibility -- Developing a crisis management program -- Communicating internally and externally -- Handling emergencies and catastrophes -- Handling natural disasters -- Dealing with post-traumatic stress -- Training employees in crisis procedures

Designed to be a useful tool in developing and operating a foodservice crisis management program. Using the reference book will help you to do the following: Review the nature and scope of crisis management; Asses your operation; Develop, implement, and evaluate an overall crisis management program; Establish specific plans for the crises that may affect your operation. Easy-to-use background information, guidelines, and step-by-step procedures are included. The book is organized to be useful for a wide range of readers

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