Lessons learned from crowd-related disasters.

Cover title

Introduction to crowd-related disasters; Setting the scene; Sociological theories of crowds; Theories of the crowd: some cross cultural perspectives; Crowd psychology and building design; Crowd safety design, communications and management: the psychology of escape behaviour; Crowd behaviour in the King's Cross Underground station fire; Crowd behaviour: lessons to be learned from the Summerland Fire; The response of government to major disasters: the immediate issues (a personal comment of Hillsborough); Health, safety and welfare at pop concerts; Casualties: NHS perspectives; The NHS ambulance service response to crowd related disasters; Medical preparation for major incidents at mass gatherings; An NHS consultant's view of crowd-related disasters; Social and psychological aftermath of disasters; Contemporary practice; A Grand Prix weekend at Silverstone; The Metro Centre at Gateshead; Designing and operating the safe stadium; Discussion synopsis; The identification of major issues