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Governmental response to disasters : the conflict between bureaucratic procedures and emergent norms.

By: Material type: TextTextLanguage: ENG Publication details: 1992Description: 11 pSubject: Why are some government efforts at disaster relief more successful than others? The author develops an explanation that focuses on the "gap" between what governments are prepared to do in emergency management situations (i.e. bureaucratic norms) and what emerges as the expectations of those victimized by the disaster (i.e. emergent norms). This approach is applied to five case studies of recent disasters covering the range of examples from emergency management successes to failures. It concludes by criticizing the mass media's tendency to blame government for program failures and stressing the need for government agencies to stick with standard operating procedures and the pre-established division of labor among levels of government
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Reprinted from Public Administration Review; Vol. 52, no. 2; p. 135-145

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Why are some government efforts at disaster relief more successful than others? The author develops an explanation that focuses on the "gap" between what governments are prepared to do in emergency management situations (i.e. bureaucratic norms) and what emerges as the expectations of those victimized by the disaster (i.e. emergent norms). This approach is applied to five case studies of recent disasters covering the range of examples from emergency management successes to failures. It concludes by criticizing the mass media's tendency to blame government for program failures and stressing the need for government agencies to stick with standard operating procedures and the pre-established division of labor among levels of government

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