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The Dorchester hostage-taking: communications in the wake of an unexpected event.

By: Contributor(s): Material type: TextTextLanguage: ENG Publication details: 1977Description: 15p., no refs, 2 figsReport number: ECRU-FR-77/4; National GovernmentSubject(s):
Contents:
Subject: This study makes it clear that even in the most restricted situations, when information is very tightly controlled, there are still interpersonal communications chains and these chains link persons directly involved with an event to those with no apparent connection, more speedily than the mass media. Radio in this instance proved to be the most important means of communication in the emergency, as it reached more people, and was more clearly understood, than the television
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First response; The media get involved; The incident develops; The media again; The CBC reporter; The public; Conclusions

This study makes it clear that even in the most restricted situations, when information is very tightly controlled, there are still interpersonal communications chains and these chains link persons directly involved with an event to those with no apparent connection, more speedily than the mass media. Radio in this instance proved to be the most important means of communication in the emergency, as it reached more people, and was more clearly understood, than the television

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