The knowing-doing gap : how smart companies turn knowledge into action / Jeffrey Pfeffer, Robert I. Sutton.

By:

Pfeffer, Jeffrey

Contributor(s):

Sutton, Robert I

Material type: Text

TextPublication details: Boston, Mass. : Harvard Business School Press, c2000.Description: xv,314p. ; 25cmISBN:

1578511240

Subject(s):

DDC classification:

658.4038 21

Contents:

1. Knowing "what" to do is not enough -- 2. When talk substitutes for action -- 3. When memory is a substitute for thinking -- 4. When fear prevents acting on knowledge -- 5. When measurement obstructs good judgement -- 6. When internal competition turns friends into enemies -- 7. Firms that surmount the knowing-doing gap -- 8. Turning knowledge into action.

Review: The authors put the case that many organisations are capable of managing their knowledge, but incapable of using it. This book examines how some have managed to use their knowledge, and how others have failed, and makes suggestions as to how organisations can begin using their knowledge.

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	Australian Emergency Management Library	BOOK	658.4038 PFE (Browse shelf(Opens below))	Available		900093238

Browsing Australian Emergency Management Library shelves, Collection: BOOK Close shelf browser (Hides shelf browser)

Previous	No cover image available No cover image available							Next
Previous	658.4038 KNO Knowledge management : a framework for succeeding in the knowledge era /	658.4038 KNO Knowledge capitalism : business, work, and learning in the new economy /	658.4038 KNO Knowledge management and networked environments : leveraging intellectual capital in virtual business communities /	658.4038 PFE The knowing-doing gap : how smart companies turn knowledge into action /	658.4038 RUM The complete idiot's guide to knowledge management /	658.4038 SAI Leveraging communities of practice for strategic advantage /	658.4038 SHU Designing knowledge management architecture : how to implement successful knowledge management programs /	Next

Includes bibliographical references and index.

The authors put the case that many organisations are capable of managing their knowledge, but incapable of using it. This book examines how some have managed to use their knowledge, and how others have failed, and makes suggestions as to how organisations can begin using their knowledge.

There are no comments on this title.

to post a comment.