Reframing crisis management.

Includes bibliographical references

Reprinted from Academy of management review; 1998; v. 23, no. 1; p. 59-76

The impact of organizational crisis has never been stronger. Yet previous research on crisis management lacks adequate integration. This article attempts to integrate and build upon current knowledge to create a mulitdisciplinary approach to crisis management research, using psychological, social-political, and technological-structural research perspectives. Offers definitions of organizational crisis and crisis management, as well as a framework that depicts the crisis management process and researchable propositions for the integration of these perspectives. Also suggests implications for research and practice