Crisis communications : a casebook approach / Kathleen Fearn-Banks.

Contributor(s):

Fearn-Banks, Kathleen

Material type: Text

TextLanguage: English Series: Lea's communication seriesPublication details: Mahwah, N.J. : Lawrence Erlbaum, c1996Description: xxi, 330 p. : ill. ; 24 cmISBN:

0805819215 (hc)
0805819223 (pbk)

Subject(s):

DDC classification:

659.2 21

Contents:

Subject: Shows individuals and organisations how to prepare to cope with crises that may occur, and offer strategies and tactics to be used during a crisis. Includes instructive case studies of public relations personnel in crises; what they did, what they wished they had done, and what hampered their progress

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	Australian Emergency Management Library	BOOK	659.2 CRI (Browse shelf(Opens below))	Available		010502806

Browsing Australian Emergency Management Library shelves, Collection: BOOK Close shelf browser (Hides shelf browser)

Previous	No cover image available No cover image available	No cover image available No cover image available				No cover image available No cover image available		Next
Previous	659.11309941 STA "Stay or go" campaign evaluation research /	659.19363 TRI 2007 national triple zero awareness campaign	659.2 COM Communicating when your company is under siege : surviving public crisis /	659.2 CRI Crisis communications : a casebook approach /	659.2 FEA Crisis communications : a casebook approach /	659.2 MAN Managing organizational impressions in crisis situations : Exxon Corporation and the Exxon Valdez oil spill.	659.2 RIS Risk issues and crisis management /	Next

Includes bibliographical references and index

1. The nature of crises -- 2. The crisis communications plan -- 3. Crisis makers -- 4. Managing a crisis -- 5. Product tampering crises -- 6. Environmental crises -- 7. Natural disasters -- 8. Crises of violence -- 9. Celebrities and crises

Shows individuals and organisations how to prepare to cope with crises that may occur, and offer strategies and tactics to be used during a crisis. Includes instructive case studies of public relations personnel in crises; what they did, what they wished they had done, and what hampered their progress

Commercial

There are no comments on this title.

to post a comment.