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Why some companies emerge stronger and better from a crisis : 7 essential lessons for surviving disaster / Ian I. Mitroff.

By: Material type: Computer fileComputer fileLanguage: English Publication details: New York : American Management Association, c2005.Description: xvi, 238 p. : 24 cm. sd., col. ; ; illISBN:
  • 0814408508 (hardcover) :
Other title:
  • Seven essential lessons for surviving disaster
  • 7 essential lessons for surviving disaster
DDC classification:
  • 658.4/056
LOC classification:
  • HD49 .M572 2005
Online resources:
Contents:
Ch. 1. The crisis society : the rise of the abnormal -- Ch. 2. Challenge 1 - right heart (emotional IQ) : deny denial; grieve before a crisis occurs -- Ch. 3. Challenge 2 - right thinking (creative IQ) : be a responsible troublemaker -- Challenge 3 - right social and political skills (social and political IQ) : be patiently impatient -- Ch. 4. Challenge 4 - right integration (integrative IQ) : embrace fuzziness -- Ch. 5. Challenge 5 : right technical skills (technical IQ) : think like a sociopath, act like a saint -- Ch. 6. Challenge 6 - right transfer (aesthetic IQ) : down with the old; design and implement new organizations -- Ch. 7. Challenge 7 - right soul (spiritual IQ) : spirituality is the ultimate competitive advantage -- Ch. 8. When a whole society is in crisis, all of the challenges apply -- Ch. 9. Epilogue : a tale of two companies -- App. A. Major crises at a glance -- App. B. A brief primer on crisis management.
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Includes index.

Includes bibliographical references and index.

Ch. 1. The crisis society : the rise of the abnormal -- Ch. 2. Challenge 1 - right heart (emotional IQ) : deny denial; grieve before a crisis occurs -- Ch. 3. Challenge 2 - right thinking (creative IQ) : be a responsible troublemaker -- Challenge 3 - right social and political skills (social and political IQ) : be patiently impatient -- Ch. 4. Challenge 4 - right integration (integrative IQ) : embrace fuzziness -- Ch. 5. Challenge 5 : right technical skills (technical IQ) : think like a sociopath, act like a saint -- Ch. 6. Challenge 6 - right transfer (aesthetic IQ) : down with the old; design and implement new organizations -- Ch. 7. Challenge 7 - right soul (spiritual IQ) : spirituality is the ultimate competitive advantage -- Ch. 8. When a whole society is in crisis, all of the challenges apply -- Ch. 9. Epilogue : a tale of two companies -- App. A. Major crises at a glance -- App. B. A brief primer on crisis management.

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