Amazon cover image
Image from Amazon.com
Image from Google Jackets
Image from OpenLibrary

Crisis communications : a casebook approach / Kathleen Fearn-Banks.

By: Material type: TextTextSeries: LEA's communication seriesPublication details: Mahwah, N.J. : Lawrence Erlbaum Associates, Inc., c2007.Edition: 3rd edDescription: xv, 385 p. : ill. ; 24 cmISBN:
  • 0805857729 (cloth : alk. paper)
  • 0805857737 (pbk. : alk. paper)
  • 9780805857726 (cloth : alk. paper)
  • 9780805857733 (pbk. : alk. paper)
DDC classification:
  • 659.2 22
LOC classification:
  • HD59 .F37 2006
Contents:
1. Crisis communications : then and now -- 2. Managing the crisis -- 3. Crisis communications theory -- 4. "Textbook" crisis communications cases -- 5. Rumors and cybercrises -- 6. Natural disasters -- 7. Cultures : foreign and domestic -- 8. Death and injury -- 9. Consumer-caused crises -- 10. The crisis communications plan -- App. A. Generic crisis communications plan for a large company -- App. B. Crisis communications plan for a nonprofit organization : big brothers/big sisters of America -- App. C. Crisis communications plan for a small business.
Tags from this library: No tags from this library for this title. Log in to add tags.
Star ratings
    Average rating: 0.0 (0 votes)

Formerly CIP. Uk

Previous ed.: 2002.

Includes bibliographical references and index.

1. Crisis communications : then and now -- 2. Managing the crisis -- 3. Crisis communications theory -- 4. "Textbook" crisis communications cases -- 5. Rumors and cybercrises -- 6. Natural disasters -- 7. Cultures : foreign and domestic -- 8. Death and injury -- 9. Consumer-caused crises -- 10. The crisis communications plan -- App. A. Generic crisis communications plan for a large company -- App. B. Crisis communications plan for a nonprofit organization : big brothers/big sisters of America -- App. C. Crisis communications plan for a small business.

There are no comments on this title.

to post a comment.

Powered by Koha